Explanatory video on the notice of entitlement and payment confirmation
We are currently in the process of mailing out benefit entitlement notices and payment receipts. Since we have received many questions about this, we are providing the link to our explanatory video again here - it explains all the important information in a simple and easy-to-understand way.
If we are unable to contact the recipient directly, we will arrange for delivery through official channels. We will serve the documents publicly – in a legally valid, traceable and reliable manner.
