Our new chatbot is online—fast, digital, and always there for you!

A new chatbot is now available on our website to answer your questions about membership, benefits, and e-forms immediately—24/7 and with no wait times. The digital assistant guides you step by step through your inquiries and also helps you fill out online forms. This makes it much easier and faster to handle many tasks directly online.

Of course, personal contact remains available: For more complex questions, our staff are here for you during service hours. Outside of these hours, you can reach us at any time via the contact form—we’ll get back to you as soon as possible.

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